Privacy Policy

Theravent, Inc. (“Theravent, Inc.”) recognizes that your privacy and the protection of your personal information is important to you and is committed to protecting your privacy. The Theravent Privacy Policy describes the measures taken by us to protect your privacy in connection with your use of this Theravent, Inc. website (“Site”).

This policy was last modified on May 17, 2013.


The Site and the Services are not intended for users under the age of 18. To register for any Services offered on the Site, you must be 18 years of age or older. If you are a minor under the age of 18, you may only use the Site in conjunction with your parents or guardians. Theravent, Inc. does not knowingly collect personally identifiable information from users under the age of 13. Children under 13 should not use the Site. If a child under 13 submits information through any part of the Site, and Theravent, Inc. becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.

What Information is Collected on our Site

When you visit our Site, we gather information regarding your use of our Site, such as the pages you view and the length of time you view each page. We also collect user-submitted information such as name, email and password data to authenticate users, and to send notifications to those users relating to our company and our products.

In our shopping cart and account section, we may collect name, address, city, state, zip code, phone number, credit card and email information in order to fulfill your order and provide you with information regarding our products. Information is SSL encrypted.

We may also ask you details about yourself in order to better serve you with our products and services. You will be able to opt-in to any email communications from us. You may opt out of any email communication at any time by emailing [email protected].

Information that you provide us in surveys, registrations, user reviews and rating, and success stories will be collected.

In some cases, we may give you the opportunity to opt out of combining such information or the option to subscribe to a service that limits our ability to utilize your personal information as provided in this Privacy Policy. This information is not shared with anyone and is used by us so we can protect the security of your account. However, we may also share your personal information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Theravent, Inc., its users or the public as required or permitted by law. We take certain precautions to ensure your information is kept private. We use reasonable measures to protect user information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the absolute security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time.

We also may share your personal information with third parties or affiliates of Theravent, Inc. where it is necessary for us to complete a transaction or do something you have asked us to do. Likewise, we may share your personal information with third parties or affiliates of Theravent, Inc. with whom we have contracted to perform services on our behalf, including our logistics partner. Companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

We also may disclose your personal information as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition, or bankruptcy, as discussed further below.

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We collect information, including personal information, about you when you use our Site. For example, to open an account with us, you will need to provide us with certain information, including your name, address, phone number, and e-mail address. If necessary, we will assist you in creating a user ID and a password. You are responsible for maintaining the security of your log-in information and password. When you request to purchase items in our PCI level 1 certified shopping cart, we will process your transaction using SSL encryption and forward your request and basic account information to logistics service providers.

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The Site may use “cookies” in order to serve ads and other content that are more relevant to you and to the other visitors of the Site. Cookies are small text files saved on your computer whenever you visit this Site and other websites on the internet. These cookies temporarily store information (not including your name, address email address or telephone number) about your visits to the Site and other websites in order to provide advertisements that may be of interest to you. Cookies also may store other information, such as what time your current visit occurred, whether you have been to the Site before, and what site referred you to the Site. You can manage cookies by using features and functions available on most Internet browsers. For example, most browsers will allow you to choose what cookies can be placed on your computer and to delete or disable cookies. Please note that disabling cookies may prevent you from using specific features on the Site.

Our websites and services use Google Analytics, a web analytic service offered by Google Inc. (“Google”). Google Analytics uses cookies to analyze your usage of this website. The information about your usage of websites, collected through these cookies, will be transmitted to and stored on a Google server based in the US. On behalf of Theravent, Inc., Google will use this information in order to evaluate your usage of the Site, to make reports on website activities and/or to provide the website operator with other services related to this website. Your IP address collected by Google Analytics will not be matched up with other data of Google. You may prevent the installation of cookies by adjusting your browser settings. You may also prevent the cookies from collecting and storing your information by downloading and installing the following browser plugin under the following link

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Updating Your Personal Information

When you use our Site, we take reasonable steps and make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. However, we will not charge for lodging a request for access to your personal information.

(For California Residents), California Privacy Rights under California Civil Code Sections 1798.83-1798.84: California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of personal information we share with third parties or affiliates for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to Theravent, Inc., Attention: Legal Department, 2033 Gateway Place, Suite 500, San Jose, California 95110 USA. Please allow 30 days for a response.

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Updates to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last modified” date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement and consent to this Privacy Policy and any updates.

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If Theravent, Inc. should ever file for bankruptcy or merge with another company, or if Theravent, Inc. should decide to buy another business, or sell or reorganize part or all of Theravent, Inc.’s assets or business, Theravent, Inc. may be required to disclose your personal information to prospective or actual purchasers and other parties. It is Theravent, Inc.’s practice to obtain appropriate confidentiality protections for information disclosed in these types of transactions.

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Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site.

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Third-Party Links

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. This Privacy Policy only covers our Site and does not cover any other Web site. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

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Our Site is hosted in the United States and is intended for U.S. visitors. This Privacy Policy applies to residents of the United States. Parts of this Privacy Policy may not apply to visitors outside the United States. If you are a non-U.S. visitor to our Site, by visiting our Site and providing us with data, you acknowledge, agree and provide your consent that your personal information may be processed in the United States for the purposes identified in this Privacy Policy. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By using this Site and providing us with your data, you consent to the transfer of such data.

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Contacting Us

We would like to receive your comments and questions about this Privacy Policy and any other matter you have regarding our Site. Please address comments or questions to us via email at:[email protected].

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